Terms, Conditions & FAQ's

Please Read The Following

Please allow 6-10+ weeks for your project to be completed. We will do our best to complete it in a timely manner while not sacrificing the quality of the product.

All contact on your project will be orchestrated over email for clarity of conversation. If no contact has been made within 2 months of the last email, your project will be canceled and your flowers will be composted.

There is a $75 non-refundable deposit to hold your reservation date. 50% of your deposit is due when a proof of your main piece (large frame/resin block/what you designate) is sent over for approval after the flowers are fully dried. The remaining balance is due once your pieces are completed and must be paid before they are picked up or shipped to you. There is a $200 minimums on orders.

No refunds on final pieces. Once flowers are received, they are the property of The Garden Gallery KC. We will not be giving back unused flowers after final piece(s) has been designed. We make sure to use the best of your flowers in your final piece(s) and compost any leftovers that are not quality.

Florals, when dried, have a tendency to change in color and/or appearance. The Garden Gallery KC will do its best to preserve your flowers with the best quality in mind, but we are not responsible for those natural changes. Reds can darken to a purple/deep plum color. Whites will turn shades of ivory, cream, or buttery yellow.

The Garden Gallery KC is not responsible for damaged or stolen goods once picked up or shipped. We will provide a tracking number for any shipment and it will be the responsibility of the client to see that it arrives to the address we have on file for the project. If your address changes, it is the client’s responsibility to get that to The Garden Gallery KC before the final piece is scheduled to ship.

When your project is complete, we will coordinate a pick up window on a specific date that works for both parties. If that window is missed, a new date will need to be scheduled for pick up. Please contact us at thegardengallerykc@gmail.com to coordinate a new time. If you show up unannounced, you will be turned away.

Like nature, no handmade art is perfect. They are one of a kind, custom pieces that are designed at the discretion of The Garden Gallery KC. We will go over design options before final piece is created (ie- traditional style, corner design, deconstructed, etc) to make your piece to your liking. Design decisions need to be vocalized during or before the proof is sent over so our designers have an idea of what you are wanting.

Out of curiosity

FAQ's

How soon do I need to book my preservation spot with you?

We recommend at least 3 months out to secure your preservation spot, if not sooner. Solidifying your order with us takes one less thing off your plate and allows for a stress-free drop off and preservation while the flowers are their freshest and best quality.

How do I get my flowers to you?

We can do an in person hand off, you may ship it to me, or if desired, I can come pick it up within the Kansas City Metro with an additional fee. It is very important that the flowers get to GGKC within 48 hours after your event so that the preservation process can happen with the freshest and highest quality of flowers for your arrangement. Instructions on these options will be given after initial deposit is paid.

How long does the preservation process take?

Drying & arranging the flowers takes between 6-10+ weeks. It is important they dry fully before arranging them to prevent mold from growing on the bouquet inside your finial piece. We want to make sure the best quality is given to you to enjoy forever and appreciate your patience for us to do just that.

How many flowers do I need to give to you?

The more flowers the merrier! That way we can choose the best quality of flowers after preservation to design your custom piece with. It is recommended to give the bridal bouquet and if possible a bridesmaids or centerpiece arrangement. Any remaining flowers will be composted after the best are chosen for your final pieces.

What can I get made from a bridal bouquet?

A standard bridal bouquet can serve many purposes. It fills a 16” x20” frame/shadowbox well or can be split up to have multiple gallery frames created. Our larger resin molds will hold about half of the flowers from a bouquet and a variety of flowers will be chosen for a comprehensive look.

Some people take the bridal party's bouquets as well to make custom thank you gifts for their party/florists/wedding planners/mothers, etc. The more flowers the merrier!

Are there any flowers that don't preserve well?

The items I find that do not preserve well are mums, succulents, topicals, and berries. Due to their high water content, they tend to turn brown during the preservation process despite techniques to keep the original color. To combat that, we can always find faux items to represent them in your final piece or omit them all together. Please let us know if there are items you do not want to be used when handing over your bouquet or during the approval of the proof.